Privacy Policy

1. What Information We Collect

When you engage with The Chase, we may collect the following types of information:

• Contact Information: Your name, email address, and any other contact details you provide during signup or communication.

• Payment Details: Payment information is processed securely via third-party services like Stripe, PayPal, or Squarespace Payments. The Chase does not store or access your full payment card details.

• Coaching Information: Any ride data, training screenshots, personal goals, or information shared during video calls or email correspondence.

We do not collect or access information from third-party training platforms (e.g., TrainingPeaks, Strava) unless you choose to share screenshots or screen shares directly.

2. How We Use Your Information

Your information is used for the following purposes:

• To deliver personalized coaching and mentorship services

• To schedule and manage coaching calls

• To communicate with you via email or video conferencing

• To process payments and manage subscriptions

• To improve the quality of services and ensure continuity in your coaching experience

We do not sell, rent, or share your personal information with advertisers or outside companies.

3. Email Communication

We use your email to communicate directly about coaching topics, scheduling, billing issues, or service updates. You will not be added to any marketing or promotional email lists without your consent.

4. Cookies & Analytics

Our website may use minimal cookies to provide basic functionality (like saving your session or login status). We do not currently run analytics tracking (like Google Analytics) or advertising pixels (like Meta Pixel). If that changes, we will update this policy.

5. Third-Party Services

We may use third-party providers to operate parts of the business, including:

• Payment processors (e.g., Stripe, PayPal)

• Website hosting platforms (e.g., Squarespace)

• Video conferencing tools (e.g., Google Meet)

These providers have their own privacy policies and are responsible for handling your data in compliance with relevant laws.

6. Data Retention

We retain your information only as long as necessary to:

• Provide you with coaching services

• Comply with legal and financial recordkeeping obligations

You may request to have your data deleted at any time by emailing us directly.

7. Your Rights

You have the right to:

• Access the information we have about you

• Correct or update any personal data

• Request deletion of your data

• Withdraw consent for communication or services

To exercise any of these rights, contact us at [Insert Email].

8. Data Security

We take reasonable steps to protect your information using secure passwords, encrypted communications, and trusted platforms. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised version on this website and updating the “Last Updated” date.

10. Contact

For any privacy-related questions or requests, please reach out to:

📩 [randall@thechase.com]